Creative Lounge

3 Keys to Delivering Customer Support that Exceeds Expectations

When we experience exceptional customer service, these days, it almost surprises us! It is not as common as it used to be, or as it should be—which is why it can be a valuable ...
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Four Steps to Making Care & Customer Commitment an Advantage for Your Company

Perhaps you were on hold, waiting to speak to a rep, only to find you had to be transferred to another department for the third time. Maybe you had to work double-duty to stay ...
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